Sheikh Shakhbout Medical City (SSMC)

This review is relates to Dr.Ahmed Mohammed Al Shamsi and the team at SSMC Abu Dhabi.Through their professional, empathetic and genuine care i experienced a life enhancing renewal of my ability to hear in my right ear.having suffered 95% deafness for the previous 23 years. The skills,kindness and dedication of the Doctor and all the staff at SSMC is exceptional. They gave me a chance to hear and live better. I will forever be grateful. My sincere and particular thanks also to Nurse Sara for her compassion,patience,and emotional support throughout my SSMC journey. She ensured felt safe, calm,and cared for every step of the way. Thank you also to Donna for her kind assistance during my clinic visits. My experience with this facility and team has been truly amazing and positively life changing. I thank them from my heart.

I am grateful and thankful for the wonderful experience throughout my Nursing Observership at Sheikh Shakhbout Medical City. Especially to the Nursing Education Center, to Ms. Claudine, Ms. Hayat and Ms. Zahra who help and guided me. I would also like to express my sincerest gratitude to all my preceptors, CRNs, Charge Nurses, Unit Managers from Stroke Unit, B5 Medical Unit, C6 Surgical Unit, and Cardiac ICU. Thank you for sharing your knowledge and expertise. It was an amazing experience.

I had a very positive experience at the SSMC Emergency Department. The care I received was excellent and timely. I suddenly felt chest pain, and ECG was immediately done for me, I was place in Resus 4 for close monitoring. Dr. Salma and Dr. Shanon were both professional, compassionate, and took great care of me throughout my visit. Special thanks to Nurse Abrar for providing genuine tender loving care and making me feel comfortable and well supported during my time in the emergency department. I am truly grateful to the entire emergency team for their dedication and kindness.

⸻ I would like to express my deepest and most heartfelt gratitude to Sheikh Shakhbout Medical City (SSMC) for the exceptional and life-saving care provided to my baby. We came from the UK simply to visit family and celebrate our baby’s first birthday. We never imagined that our baby would be rushed to the ICU. It was extremely shocking and emotionally overwhelming for us. Exactly one year ago, on the same date and the same time, we was in NICU staying there for more than three months. Facing a similar situation again, in a different country, brought back painful memories and left us very scared and anxious about our baby’s life. From the moment we arrived at the emergency department, the response was incredibly fast, organized, and professional. The prompt action taken by the emergency team truly saved my baby’s life. I have never witnessed such a quick and effective emergency response, even in my home country. The facilities, systems, and coordination at SSMC genuinely inspired me. I am deeply thankful to the PICU nurses Sarah, Teenu, Tina, and Karitika, male nurse whose care, kindness, and dedication gave us comfort and hope during the most difficult moments. I am also extremely grateful to Dr. Ammar and the entire PICU team for their expertise, compassion, and tireless efforts. What touched me the most was seeing how every patient was treated equally, with respect, dignity, and genuine care. Trusting SSMC never disappointed us. Because of the incredible work of the doctors, nurses, and staff, my baby is safe today. I will forever remain thankful to this hospital for giving my child another chance at life. SSMC will always hold a very special place in our hearts.

Few weeks back, I concluded my intensive practicum under the Clinical Observership Program at this learning hospital. SSMC provided a highly structured and academically rigorous experience that significantly enhanced my clinical competence. This learning hospital demonstrated a strong commitment to evidence-based practice, professional development, and a supportive learning environment conducive to advanced graduate-level training. Kudos to these following individuals whose expertise and leadership contributed greatly to the quality of my clinical observership journey: Aswan Ahmed Omar - Unit Manager - MAU B8 Mohd Hamdan - CRN Retymol - CN - SICU Ayoub Abu Alrobe - CRN Riam Qasem - Unit Manager - OPD Bahaa Shtaih - CRN • Hayat Nasser Al Dalali Clinical Resource Nurse – Nursing Research and Education Department For her clear guidance, well-organized learning sessions, and consistent support throughout the program. • Claudine Sampang Santos Education Administrative Coordinator For her efficient coordination and administrative assistance that ensured a smooth and well-managed practicum experience. • Zahra Mohamed A. Mohamed Associate Dean – Nursing Education Center For her academic oversight and commitment to advancing nursing education within the observership framework. And to all my preceptors of different nationaities, my sincerest appreciation to you all. Moreover, the program provided essential exposure to clinical operations, reinforced theoretical foundations, and supported my development as advanced nursing healthcare worker. PS. To those who wish to return to practice their medical/healthcare profession after career break, you are very welcome for their Return-to-pratice program as well.